Software Features
Customers & Payments
- Customer look up by Name, Account, or Meter Book and Sequence
- Customer management at one window; letters, labels, work orders, adjustments, disconnects
- Unlimited number of customers or customer data
- Check and Balance feature for accurate payment entry
- Fast, keystroke saving, streamlined payment entry
- Pay batching for easy balancing
- Accurate and overall balanced allocation of charges, payments, and adjustments between various services avoids "intermingling of funds" and answers the question "How much of that payment (or deposit) is water and how much is sewer, etc?"
- Pay receipt available for customers at payment entry
- ACH Payment Processing with Bank Drafting companion product
- Interfaces with Quick Books and Cougar Mtn. accounting systems, with WW2GL companion product
Billing & Reporting
- User defined rate tables
- Percentage or Flat Rate Billing & Penalties
- Sewer Averaging
- Delinquent/Shut Off Reports and Notices
- Creates Post-Card bills, or "letter" statements
- Single letter statement from customer screen
- Final Bill to customer when disconnecting
- Monthly & Historical reports
- Monthly synopsis on one sheet. Our Director's Report includes figures for water efficiency, connections, & A/R.
- Accounts Receivable, current month and all past months
- Billing, current month and all past months
- Meter information; reading sheets, list by street address, usage by user defined groups
- Some reports exportable to Excel
Meters
- Fast, error checking, streamlined meter reading entry
- High/Low Report after reading entry: make sure the readings are right
- Unlimited notes on Meter/Tap
- Durable Meter/Tap records avoid entry of duplicate meter information for successive occupants
- Estimate meter readings
- Current and Historical Readings & Usage Reports
- Reports of usage by user defined groups
- Interfaces with many automated meter reading systems, with our GoBtween companion product
Program Utilities
- Security, Users and Passwords (for transactions, and audit trail)
- Purge accounts when you want to trim down your data
- Automatic internal backups every 2 days
- Built in Back up to LMS Server protects your valuable data
- Embedded Help file, with web access to this web site and web blog
System Requirements
- A computer running Microsoft Windows 95, 98, NT, 2000, ME, XP, Vista, or Windows 7.
- WaterWorks will work with any laser or ink jet printer; however ink jet printers have some limitations on margin requirements, speed, and cost of operation. For best result, a laser jet printer is recommended.
Technology
- Created with Microsoft Visual Basic
- Data Access with Microsoft ActiveX Data Objects
- Data-Base - Microsoft Jet DataBase Engine or Microsoft SQL Server